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    About My Water Filter

    Our mission is to provide clean drinking water to the world... one customer at a time…

    Hi, my name is Rod Archdall and I am Chief Giving Officer at My Water Filter.

    Welcome to My Water Filter. Thank you for joining us on our Mission to provide clean drinking water to the world… one customer at a time…

    Australia's Water

    As our population grows and more and more demands are put on our water system, other water sources like bore water and recycled water are being added to our water supply and the quality of our water is getting worse here in Australia. The authorities are using more and more chemicals and for the majority of Australian’s this is our only choice.


    “Our daily mission is to help everyday Australians filter their water to have clean, fresh and tasty water flow from their kitchen sink”.

     

    Our Safety is in our own Hands

    We put all of our trust into the authorities to keep our water safe but we have seen catastrophe after catastrophe here in Australia and around the world where our trust is broken and our lives and the lives of our family are put at risk.


    “For now we must take responsibility for our health and the quality of our water by filtering it when it arrives at our home”.


    The Global Water Crisis

    3.4 million people die each year from water related diseases. That is more than 6 times the population of the Gold Coast die every year from water related diseases.

    More than 750 Million people every year lack access to clean drinking water. And Women and children who are the primary gatherers of water spend 200 million hours a day collecting water and every minute one of those children dies from a water related disease.

    "Our mission is to provide clean drinking water to the world."

    Who are we?

    We are an online retailer and sell water filters and water filter cartridges to everyday Australians and part of every transaction goes towards providing life changing water to people in need. And In doing so you join our water warrior community.

    How do we do what we do?

    We do that here in Australia by providing the widest range of domestic water filters to everyday Australians and through our Global Water Giving program, we give 1 month's access to clean water to people in need for every order placed on MyWaterFilter.com.au, whether it be a water filter, water filter cartridge or other home water solution.

    Cartridges need to be replaced every year so we have created this Automatic Life Giving Cartridge Replacement program where we automatically give water when you replace your cartridges.

    How we give water?

    We also have a lot of other ways we give water built right into our website to support our cause.

    Here is just a few of the ways we give water just by you being apart of our community.

    • When you join our “Win your Water Filter for FREE” competition, we will give 1 day of water to people in need
    • When you like who we are and what we do and share a testimonial with us, we will give 1 week's access to clean water to people in need
    • When you join our Automatic Life Giving Cartridge Replacement Program, we will give 1 week's access to clean water to people in need
    • When you refer a friend or family member and they buy from us, we will give 1 month's access to clean water to people in need (so please let us know if you refer someone)
    • If you rate or review any of our products, we will give 1 week's access to clean water to people in need
    • To learn more about Our Giving, check out Our Giving page here.


    Our Vision

    Our vision is to be providing 1,000,000 Australian households cartridges every year which would give 30,000,000 people access to clean drinking water year on year. Our goal is sustainability so we can make a difference to the global water crisis.

    Thank you

    Thank you once again for becoming part of the My Water Filter community and joining us on our mission to provide clean drinking water to the world

    So if you want fresh, clean healthy water in your home today, pick up the phone or email one of our amazing support staff. We’ll be happy to answer any questions and provide you with the right solution for your needs!

    Rodney Archdall
    Chief Giving Officer

    Customer Testimonials

    We were very pleased with the quick response and delivery of our water filter. I do hope that the ability to clean and re-use this item proves to be exactly what we wanted in a replacement filter. Rest assured that if it all works out to our expectations that we will be more than positive in our recommendations to our friends.

    Regards,
    Ronaynes

    Very happy with the customer service, speed of postage and the quality of the water filter I received. The first filter I ordered didn’t suit my shower head, so they happily discussed my alternatives and exchanged it for me. Couldn’t be more satisfied with my overall experience.

    It really is a great feeling dealing with My Water Filter. It is rare nowadays to find a company that really cares about customer satisfaction after a sale has been made. I received my filter within two days of placing the order and I am really satisfied with it’s operation and ease of installation. Thank you kindly.
     
    You are welcome to share my feedback.
     
    Kind regards,
    Anthony

    Hi Rod,

    Thanks for sending me the replacement filter pack for the Aroma Sense Shower. Best price online & super fast delivery from WA to Sydney in 2 working days. A great company to deal with!

    Thanks again.

    Mark from Sydney

    "Rod was an excellent find and I’ll definitely be using him again in the future."
    Anton Klemm 

    Hi Rod,


    Really appreciate your help on the phone today mate - you clearly love what you do! You always seem to have enough time to talk through my concerns on the phone, and this is quite a rare thing in this day and age!


    Your excellent and informative manner and customer service is surely the key to your business' success.
    I look forward to receiving our new benchtop filter!


    Kind regards,

    Hennie

    I'm very happy with my vitamin C shower filter. It definitely works! The chlorine smell is gone and our skin and hair feel softer, less dry. Shipping was quick and it came with clear instructions. Which made it easy to install myself. 

    Hi Rod,

    Thank-you so much all your help, great customer service and intensive product knowledge. My husband is a hard man to please when it comes to water. The only water he would drink was the Nobel's Ultra Pure water. Not only was it an inconvenience to buy the 10L boxes, it also wasn't environmentally friendly.


    Initially I had chosen a filter that I had thought would be ideal for us only to realize my husband had changed his mind and didn't want the filter we had chosen. I called Rod, explained the problem and and he saved the day. Not only did he cancel our original order he helped us find something more suitable. We are extremely happy with the water filter we purchased. My husband told me that he wish he'd made the switch years ago.

    Barbara

    More than happy with the product, we would be lost without our Water filter.

    Friendly service and speedy delivery.

    Donna

    I’ve had fabulous service & speedy delivery of a fantastic product that enables me to have clean non smelly water direct from my tap .

    I no longer have to boil the jug & keep bottles of water on hand

    Plus I get to help 3rd World Countries also get clean water just by purchasing this product

    Good on you My Water Filter Team

    Carolyn