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  • Free Delivery Australia Wide
  • Insured Delivery
  • 30 Days Money Back Guarantee
  • Iron Clad Warranty
  • We Give Water
  • Australia's #1 Choice for Water Filters

    Contact Us

    "We get up every morning to make sure that more people get the HUGE benefits that flow from drinking PURE water."

     

    Our contact number

    1800 769 300

     

    Our Trading Hours

    Monday to Friday 8.00am to 7.00pm Australia Eastern Standard Time
    Saturday to Sunday 9.00am to 4.00pm Australia Eastern Standard Time


    If you ever need to send or return anything to us, or if you just want to write us a friendly letter you can find us here at:

    My Water Filter

    Po box 1048

    Busselton

    WA 6280


    ABN
    71 134 093 575

     

    Thank you and create a great day.

    Rod Archdall

    The Healthy Water Bloke

    Customer Testimonials

    I can highly recommend My water filter. The service was fantastic! Rod is very friendly and extremely helpful. I had a question via email and they got back to me immediately. Very efficient company.

    Yes, you can use my feedback on your website.

    Hi Rod,

    Thanks so much for your help in choosing the correct under bench and replacement filters...Also for the prompt delivery of  both items  which are now installed and working well. I am very impressed  with the service you provide and will certainly be recommending  you to my friends.


    Kind Regards,
    Kate

    Hello My Water Filter team,
     
    I have been very impressed with the level of customer service and the quality of the products on offer.

    I am someone who does a ridiculous amount of research before buying what I would call an investment in my family's future health. 
     
    I purchased the Big Blue Triple package and I have fitted the device after buying required connectors from Reece plumbing (Shark bite connectors, brass adapters and 1"X600mm Flexi pipe + HP sealant ~$170; do not bother with Bunnings if you want to ensure the flow rate as they only stock narrow gauge kit).

    I highly recommend your company - excellent service and product !
     
    Best regards,
    Tony 
    (Melbourne)

    My shower filter arrived in 2 days. Very quick and easy to install and no leaks. Really happy with it. Immediate and notable improvement to the quality of the water I cover myself with every morning. I plan to get a whole house system in the future.

    Hi Rod, 
    Just a quick note to say a big thank you for the great customer service and super fast postage.
    I only ordered it late Friday afternoon and the filter had arrived on the Monday.  Fantastic!
    I’ve never had a parcel arrive that quickly.
    Looking forward to installing the filter & showering in filtered water.
    Thanks again!

    I'm very happy with my vitamin C shower filter. It definitely works! The chlorine smell is gone and our skin and hair feel softer, less dry. Shipping was quick and it came with clear instructions. Which made it easy to install myself. 

    Yes we had a problem (wrong size and damaged goods) but one phone call and all was fixed with minimal fuss and to our satisfaction. Customer support to be congratulated and is appreciated. Well done and thanks.
    Tony.

    That's wonderful! thanks so much Rod:) I had no idea you had a warehouse in Qld. but so glad you do, we were thinking it might takes weeks to reach us here, it will be wonderful to have fluoride free water, we're really sick of paying heaps for bottled water. You have a wonderful day too. Thanks again, Jan

    We were very pleased with the personal response and the prompt delivery. Plus the prices! We’ve already recommended you to our neighbour.

    Thank you

    More than happy with the product, we would be lost without our Water filter.

    Friendly service and speedy delivery.

    Donna