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  • Australia's #1 Choice for Water Filters
     

    What Customers Say

    Jan, Rural View, QLD

    That's wonderful! thanks so much Rod:) I had no idea you had a warehouse in Qld. but so glad you do, we were thinking it might takes weeks to reach us here, it will be wonderful to have fluoride free water, we're really sick of paying heaps for bottled water. You have a wonderful day too. Thanks again, Jan

    Jan, Rural View, QLD

    I was very happy with how easy it was to order online and the speedy delivery of my filter. I was impressed, morning after my online order I was phoned by the company to see if I wanted package left at my doorstep or collected at post office, I mean who does that, no one! The filter was easy to install so I will continue using their products!

    Maria, NSW

    Hi...All good, many thanks. Water tastes great.

    Greg, Dee Why, NSW

     I can recommend purchasing whole of house filters and a UV replacement tube from My Water Filter, because Rod and his team are extremely helpful and their prices are very competitive. Will be ordering from them every year.

    Lori, Dum Dum, NSW

    Hi My Water Filter,
     
    I am extremely happy with my purchase, Your products and service was excellent. After just one week of drinking clean water, I already feel better, and as you know health is the greatest wealth! A great investment, thanks again,

    Cheers 

    Angelo, Melbourne, VIC

    Rod you might get a few more orders, as I just put a post on Facebook for you.

    Parasites!!....Please have your rain water tanks tested for "Coliform bacteria" by the CSU.

    I would highly recommend "My Water Filter" company 1800 769 300 as they have given us the best possible price on a full system for our house and Rod knows the in's and out's of the industry.

    Josette

    Hi,

    I have not received my water filter unit yet, but I am impressed with the politeness of contact so far.

    Very refreshing to find a company with this outlook.
     
    Looking forward to my water unit in the near future.
     
    With Thanks

    Robert, QLD

    Cheers mate you're a legend...

    Many thanks

    Jodie

    Robina, Gosnells, WA

    Thank u for my new jug. I've packed the old one along with all the other new stuff including the glass jug into the new box and it's ready to return to u.Thanks for ur awesome service. From Robina

    Robina, Gosnells, WA

    I'm very happy with my vitamin C shower filter. It definitely works! The chlorine smell is gone and our skin and hair feel softer, less dry. Shipping was quick and it came with clear instructions. Which made it easy to install myself. 

    Anais, Bellingen, NSW

    Excellent service in response to my request.

    Andrew, Georges Hall, NSW

    Thank you it arrived today, wonderful service!

    Jossette, Coolamon, NSW

    Thank you people my filters arrived this morning, very prompt.

    Cheers,

    Rhonda

    Rhonda, Ipswich, QLD

    It has only been 3 days since I installed our whole house water filter. The difference has been remarkable. My wife and I have both noticed how soft our hair is and the water feels nicer. We have told friends and neighbours about the filter and I know you will be getting more business.

    Thanks heaps

    Michael.

    Michael, Wurtulla, QLD

    Thank you for your kindness and your positivity, I appreciate it.

    You have been wonderful and I look forward to using my water filter... Water dispenser.

    I did taste a couple of glasses and the water was so sweet, none of the previous tap water annoyances.

    All the best to you and enjoy your health.

    Take care and thank you again, Rod.

    Jan

    Jan, Sunshine Coast, QLD

    Hi Rod,

    Your customer service goes above and beyond...Thank you

    Jossette, Coolamon, NSW

    Thank you Rod for your instant help and advice when I  found the lever firmly stuck  as I was setting up. You talked me round it, and all was well.  The water filter has been on the go from the time I connected it up,  much to my satisfaction.  I must say the 'My Water Filter" service and attention to detail is first class.  No one should  have any doubt about dealing with you, or the quality of your products, based on my experience.
    Best of luck
    Jack 

    Jack, Lisarow, NSW

     Rod, your customer service is exemplary. Your are dedicated and committed to your customers, you genuinely believe in the wonderful product you sell and your communication is outstanding. All of these attributes made purchasing with you an Awesome experience. I look forward to dealing with you again in the future.

    Roxanne, Montrose, TAS

    Nathalie, Perthville, NSW
    Hi Guys,
     
    I have just recently bought a bench top water filter cause our family was sick of drinking chlorine and bottled water was too expensive. It's only been 6 days since it's been hooked up which only took my partner a few minutes to hook up. I must say its so great to finally drink great water. I must mention, I also spoke to a lovely man on the phone and he was very polite and helpful so thanks to him I will tell my family and friends to switch to these water filters cause the taste is much better than drinking chlorine anyway. Thanks guys, if you wish you can share my testimony with who ever you like.
     
    Regards Nathalie  

    Nathalie, Perthville, NSW

    Great device
    Prompt service and high quality customer attention 
     
    Thank you 

    Giovanni, Ultimo, NSW

    I didn't know how to connect my filter. I called and they where very effective in helping me I am totally satisfied.

    I was unsure whether I had chosen the right water filter for me, but as soon as I tasted the water I knew I had chosen perfectly.

    Thank you

    Beatrice, Queanbeyan, NSW

    Hi,

     I received our new water filter just over a week ago. The one we purchased was the “Ultra High Purity Reverse Osmosis Water Filter System” for $699.00. I was quoted $100.00 more from another seller. Installation was a breeze and Rod was very helpful in answering any queries I had.

     We were spending approximately $600.00 on bottled water a year for our family so this will pay for itself in no time. Also there will now be 1800+ less empty plastic drinking bottles no longer polluting the environment annually from our household, not to mention all the ones our teenage kids leave all over the house L.

     And of course, the water tastes great also.

    Thank you Rod and the My Water Filter Team.

     

    Richard, Brisbane, QLD

    Hi Rod,

    I am very pleased to be able to give some feedback. I am extremely pleased with the above counter reverse osmosis water filter, which was only $285.00. I didnt need to do any plumbing to install it and Rod talked me through how to install, which I did myself! The water tastes delicious, so pure and easy to drink. I am very pleased I can now filter as much water as I need every day. So far I have been filtering 6 litres per day and I am drinking more water now, which I am noticing is helping me!! Which is so much better than buying water in plastic containers! I estimate this unit will pay for itself in 10 weeks if you currently buy water, which I did.

    Thanks Rod, A great product.

    Chenelle

    Chenelle, Hazelbrook, NSW

    I recently purchased the small benchtop model based on the recommendation of Rod. It is a n excellent product and Rod I feel is driven by more than just selling you, "a product". His belief in his filters and what he is doing, ensures that personal touch that is very rare in the online retail industry. I highly recommend anybody looking to purchase a water filter to deal with this company.

    Regards,
    Garth

    Garth, Newcastle, NSW

    Dear Rod,

    I purchased a fill2pure water filter jug recently and am so happy with it! The water tastes wonderful, the instructions that came with it were very simple, and the unit looks attractive in my kitchen. Customer service was A1. I highly recommend this great Aussie company and the high tech advanced systems on offer, at a very reasonable price. 

    Thank you again for the help concerning Perth water and the correct filter.

    Shirley, Perth, WA

    Great product. Fast delivery. Family happy. Thanks!

    Bronwyn, Guyra, NSW

    I received my water distiller promptly. It was easy to set up and within hrs. of receiving it I had distilled water ready to be chilled in the fridge. I am looking forward to see if I experience any health benefits from drinking distilled water. In any case, it tastes much better than our tap water.
     
    Regards, 
    Jason

    Jason, Yarrawonga, VIC

    Hi Rod,

    Thanks so much for your help in choosing the correct under bench and replacement filters...Also for the prompt delivery of  both items  which are now installed and working well. I am very impressed  with the service you provide and will certainly be recommending  you to my friends.


    Kind Regards,
    Kate

    Kate, Amo Bay, SA

    After the first small mistake about me not paying. Your service was very professional and quick. I will be happy to recommend your company

    Jackie, Maleny, QLD

    Very happy with the customer service, speed of postage and the quality of the water filter I received. The first filter I ordered didn’t suit my shower head, so they happily discussed my alternatives and exchanged it for me. Couldn’t be more satisfied with my overall experience.

    Nicola, Mt. Martha, VIC

    Quick delivery. Highly recommended.

    Allen, Penshurst, NSW

    Very helpful staff when assembling my Water System
    And very quick delivery!

    Nicky, Onslow, WA

    I really appreciate your professionalism. You are a gentleman and a scholar.
    I'm looking forward to catching up with you very soon.

    Kind regards,

    Nick

    Nick, Toodyay, WA

    I’ve had fabulous service & speedy delivery of a fantastic product that enables me to have clean non smelly water direct from my tap .

    I no longer have to boil the jug & keep bottles of water on hand

    Plus I get to help 3rd World Countries also get clean water just by purchasing this product

    Good on you My Water Filter Team

    Carolyn

    Carolyn, Primbee, NSW

    I email four companies and you were the only one that replied back. Every question i had you email straight back. When i went ahead and order the item, it was delivered within 2 working days. Thanks for the quick and fast service and yes i am ordering from you again and will recommend you to my friends.


    Regards

    Jayson

    Jayson

    I couldn't be more impressed with the service I received from My Water Filter. I was unsure as to which filter to buy so I rang and spoke to Rod who helped me decide. I had a query when the filter arrived and again Rod talked me through checking things. The filter works beautifully and I love the taste of the water. I went with the 0.1 micron because of the new influx of bats dirtying my roof and my drinking water. Thank you again.

    Jane

    Jane

    Hi Rod and Team,

    We just ordered our first water filter through your online website and received it at the address we provided within the 3 to 4 days you estimated the delivery. Great Service and the whole ordering experience was very easy. We will certainly be using you guys again and will also be recommending you to friends!

    Brett

    Brett

    Great service from Rod and the team. Will be ordering again. 

    Dave

    Dave, WA

    I suffer from eczema but after I moved from a rainwater tank house to town water with a heap of chlorine and additives my skin was on fire. I invested in the chrome shower head and can certainly feel the difference. I can't even smell the chlorine in my shower anymore! My problems with skin are not fully resolved but I don't leave my shower feeling dry and itchy anymore. Definitely recommend for people with sensitive skin in harsh conditions.

    Regards
    Kate, NSW West

    Kate, NSW West

    Hi Rod,

    Thank-you so much all your help, great customer service and intensive product knowledge. My husband is a hard man to please when it comes to water. The only water he would drink was the Nobel's Ultra Pure water. Not only was it an inconvenience to buy the 10L boxes, it also wasn't environmentally friendly.


    Initially I had chosen a filter that I had thought would be ideal for us only to realize my husband had changed his mind and didn't want the filter we had chosen. I called Rod, explained the problem and and he saved the day. Not only did he cancel our original order he helped us find something more suitable. We are extremely happy with the water filter we purchased. My husband told me that he wish he'd made the switch years ago.

    Barbara

    Barbara

    Just wanted to write a quick email to let you know how happy I am with my new water filter.
    We purchased the RO 4000 bench top unit, It arrived a little over a week ago, was simple to install and has given me and my family the best water we have had. I looked around online before buying the unit, the pricing was extremely competitive and the fact that the purchase also helped provide fresh drinking water for others who are not as fortunate clinched the deal.
    I also use it for my fish tank and have noticed an improvement in the overall health of the tank.

    Cheers,

    Andrew

    Andrew, QLD

    We were very pleased with the quick response and delivery of our water filter. I do hope that the ability to clean and re-use this item proves to be exactly what we wanted in a replacement filter. Rest assured that if it all works out to our expectations that we will be more than positive in our recommendations to our friends.

    Regards,
    Ronaynes

    Ronayne, NSW

    Joel, good morning -

    Just to let you know that my beautiful pottery purifier arrived and I've just unpacked it, and am SO THRILLED with it - it's a beautiful piece of pottery!!
    Because of my low vision, and because it's my first installation, I had a problem fitting the cartridge into the top bowl and phoned to ask for help, speaking to Rod who gave me instructions which I had to carry out by 'feel' because I have very low vision. It was very simple, of course, and now I have water dripping into the bottom bowl and soon I'll be able to give up having to buy all those expensive casks of spring water!
    Having done all the above, I checked on your website and see a Busselton address, and looking at my time of 9.15am I realised I'd probably disturbed, or possibly even woke, Rob up at about 7.15 am WA time!!!! PLEASE apologise to him for this...... I'm so sorry!!!!

    Finally, many thanks to you for your patience and kindness, replying to my emails about delivery. I apologise if I was a nuisance - please put it down to my eagerness to receive the system...... The wait was definitely worth it, and I'd be very grateful if you'd be kind enought to let the potters know how delighted I am with the beautiful pot.

    Kind regards,

    Denise

    Denise

    Hi Rod,

    We have received the water filter, it looks great and we are enjoying the clean and fresh water.

    Thanks,
    Alex

    Alex

    Received my beautiful water filter within the prescribed time frames and arrived in the most amazing crash proof packing. The whole experience from beginning to end was easy and seamless and I now have a wonderful item which is easy to use and know that I'll be healthier and happier for the experience. 

    Valentina

    Morning Rod,
    Thank you for your speedy response and service.
    The filter arrived intact this morning.
    Thanks for your excellent service.
    Kind Regards,
    Max

    Max

    Fantastic, thanks Joel. Btw, love the mission and customer service focus of your business. You are definitely the benchmark for other businesses. 

    Maggie

    Just a big thank you for our new water filter. Can appreciate the difference in water quality. Wish we had done research years ago as some family members suffering now from tummy problems[Protozoa]. Once we clear that little problem up we are confident with our new water system that we wont have to worry about that issue again. Just as a matter of interest this problem will not be fixed by a G.P...A Naturopath who does live blood analysis is the only way to go.

    Thanks again for a great product.

    Gail

    Gail

    Hello Rod and the Team,

    Tessa (our daughter) was so impressed with the Limetron Whole House Hard Water Conditioner Descaler,
    that we decided to buy one as well. She has had it for a week and is amazed how it works!!

    We have had past experience of tank water to the whole house living in the country and this sounds an excellent alternative for us.

    Regards from Ro & Gloria

    Ro & Gloria

    My Water Filter arrived in a record time. Feel confident in that the supplier delivered on his promise in spades

    Peter

    We received our ceramic water filter a couple of months ago and are loving the clean, fresh taste of the water it provides. We thought the water from our rain water tank was the best it could be, but having it go through the filter has improved the taste even more! We recently had some teenagers stay overnight on our island, and one in particular who doesn’t like drinking water was loving our filtered water. Thanks for improving the quality of our life. - Rusty and Bromwyn

    Rusty and Bromwyn

    Hi Rod

    The water tastes like nectar. So clear and sweet especially after putting it on the board. Had a lovely bath this morning... Which I don't normally do. Because I couldn't stand the smell that came off the steam before the filter went on. Is just awesome!!!! Is one of the best decision we ever made and well worth the effort..... Thank you for all your help .. and have a great day..

    Kay

    Kay

    Hi Rod,

    It was great talking to you today about my new water filter, and I really look forward to getting it up and running.

    I love what you’re doing to help the world have clean and safe water, and by buying the filter from you, I feel like I’m doing something to help as well.
    I buy my toilet paper online from Who Gives A Crap, and 50% of their profit goes to providing toilets in the developing parts of the world, so I’m contributing that way too.

    Thanks again for the great service; you made buying a water filter a whole lot easier.

    Maureen

    Maureen

    G'day Rod and team

    I received my water filter promptly after placing my order. I found your web site and had a little trouble getting my order though. I rang after hours to see what I was doing wrong and was blown away by the excellent service. After placing the order I could not believe how quickly it arrived. We installed the bench-top unit in minutes and I was drinking beautiful pure water straight away.

    I moved into Bendigo three years ago and after drinking rain water where I used to live, the city water here very quickly gave me ongoing health issues. I have been drinking the filtered water now for three days and apart from the water being so much more palatable, MY HEALTH ISSUES HAVE VANISHED!
    Just brilliant and your cause to bring clean drinking water to those less fortunate than me makes my water taste so much sweeter.

    Cheers
    Peter

    Peter

    Thanks so much for all your assistance Rod - your a legend !!

    Andrew.

    Andrew

    Thank you so much Rod. You're a very reliable person

    Alicia

    Alicia

    Morning Rod

    Thank you kindly for the filter cartridge replacement that arrived yesterday
    Super, Super quick delivery.

    I did exactly what you said, I gave it all a rinse through first before connecting my shower head. All going great, no black granules stuff coming out

    Emma

    Hunting possible suppliers of water filters brought me to My Water Filter. The layout of the site was impressive, but even better was the amount of important information supplied about the huge range of water filters carried, necessary facts to make an informed decision. I also felt the philosophy expressed by the firm of helping to supply clean drinking water to people in need was an aim well worth supporting. This was the deciding factor. I ordered the 12L Bench Top Purifier, which was delivered very promptly and proved easy to set up. One small request online was answered by Rod within minutes. The quality of water delivered by this purifier has amazed those who have tried it when compared with the normal town supply. I am very happy with this firm, its products and its service, and fully recommend it and its business principles to anyone. With thanks, Rod and Co.

    John

    John

    Hi Rod,

    Just wanted to personally thank you for your assistance and such a fast response and resolution to my problem with the shower filter the other day.
    I have re-installed the new head, and it is now working perfectly.
    I would be very happy to recommend you guys anytime, based on your good customer service alone.
    Thanks mate.

    Kind regards,
    from your Very Happy Customer
    Ivan

    Ivan

    I am very happy with this water filter(I have purchased two of these). The water tastes good and we can now actually drink water from our tap.

    Before we were buying bottled water since the tap water tasted bad. Also since using this filter we no longer have black staining in the kettle.

    Just knowing that the filter stops giardia and other nasty things from getting into the water we are drinking gives me peace of mind.

    It was very easy to connect this up to the tap, only took a couple of minutes.

    Thank you for the excellent products and the great service.

    Susette

    Susette, WA

    Very happy with is waterfilter, the taste and quality of the water is so much nicer. I would recommend this to anyone who buys water in the bottle as for a family of 3 we will seen the savings in after 4 months of owning it.


    Robin

    Robin

    Excellent service and best prices. And products are the real article not some
    cheap Chinese copy. Thanks guys I will be back when I need filters again.

    Richard

    Richard

    My experience so far has been positive and I would recommend your services to anyone interested in acquiring water filters. You’re affordable compared to the previous supplier I frequented, You have quality products and a quick delivery time. Thank you.

    Wayne

    Paul, WA

    Hi Rod   mate the whole of house water filtration system has been installed about 3 weeks ago loving it amazing difference to the taste and quality of the water .

    Thanks for your assistance and service. Highly recommend anyone with poor quality water look at getting this installed.

    Kind regards

    Paul

    Paul, WA

    Hi Rod,
     
    Thank you so much for your great Customer Service and helpful support in answering my many questions before purchasing my amazing water filters. I am very happy with the Xstream 7 Stage Reverse Osmosis Water Filter and the 2 Ecosoft Hard Water Shower Conditioners.
      
    I am no longer buying bottled water and we love the fresh taste and easy access to such pure water at home! Also enjoying our shower water more too and think the long term benefits of both will make a big difference to our overall health!
     
    Thanks again for taking the time to explain the different types and help me decide what is best for me.
     
    Cheers,
    Vanessa

    Vanessa, VIC

    Thank you for a wonderfull product....The waterfilter is working perfectly your service was perfect and delivery was very very fast...Could deal with you again thank you

    Allan

    Thank you My Water Filter, the filter arrived quick and was easy to install. 

    Nick

    "Hi Rod

    Thanks for all your help with getting a water filter.

    You gave us good advice and didn’t just push the most expensive product.

    The water filter was easy to set up and the water quality is great.

    You were keen to help, the filter arrived quickly and your instructions were easy to follow.

    The buying experience was a great one.

    Thanks to you and your team at my water filter."

    Peter, NSW

    That's wonderful! thanks so much Rod:) I had no idea you had a warehouse in Qld. but so glad you do, we were thinking it might takes weeks to reach us here, it will be wonderful to have fluoride free water, we're really sick of paying heaps for bottled water. You have a wonderful day too. Thanks again, Jan

    Jan, Rural View, QLD

    Hello Rod

    Most impressed with the delivery time frame, I live in QLD 80km North of Brisbane, the day after I placed the order the filter was delivered to my front door. From the first conversation with Rod ‘till after the installation process, I can say has been a very pleasant experience.  I have a plumber do the installation;  his conversation with the folks at My Water Filter regarding the installation was also exceptional.

    Not only does My Water Filter offer a great product, they actually care about their customers and the community as a whole.

    If I need more water filters in the future, I will certainly be calling Rod.

    Cheers

    Barry

    Barry, QLD

    Thank you for all the help you provided over the phone. I'm pleased to say my water filter arrived safely and is now up and running. At last we have beautiful fluoride free water to drink.


    I think it's great you give back to others and my experience in purchasing with you has been hassle free and pleasant.

    Margaret

    Hi,

    I purchased the benchtop 12L filter, and it’s just what I needed. It removes all manner of bad content and adds in the good stuff, the minerals, and you can’t taste anything. It tastes like fresh water. Better than the bottled stuff.

    At first, even after emptying out one load as per instructions, it tasted horribly like sucking on a wet terra cotta pot (well how I would imagine it), but I emptied the batch out and filled it up again, and it was perfect. Just needed that one extra flush.

    On-going, it’s easy to use.

    Carolyn

    Dear My Water Filter,

    I am very impressed by your product. The filter fitted with ease and I immediately noticed the difference in quality of water. There was no chlorine smell and the water simply felt pure. It is the best water I have tasted in a while. I drink more water and feel confident drinking it. 

    I did research many water filters before the purchase, including those from local suppliers. Most of them did not have the Certification (NSF), which was suggested by the Choice magazine website.

    I am very happy with my product (ULTRAPURE 0.5m Ceramic Single Stage Bench Top Water Filter) and I have recommended it to many friends.

    Thank you for providing this service and an affordable quality product that I now feel I could not live without!

    Kind regards,
    Timothy

    Timothy

    Hi My Water Filter Team,
     
    Rod has been absolutely fantastic to deal with. No question is too hard for him and his passion and enthusiasm for better quality water for mainstream consumption is strong and inspirational. He stands by his word.
     
    We took possession of our whole of house system last week and although it is yet to be installed in our new build, everything looks to be of the highest quality. So far we are very pleased and can't wait to get into our new place and live the benefits of our amazing product.
     
    Kind regards,
     
    G
    Morley WA

    G, WA

    My shower filter arrived in 2 days. Very quick and easy to install and no leaks. Really happy with it. Immediate and notable improvement to the quality of the water I cover myself with every morning. I plan to get a whole house system in the future.

    Lee

    Hello Rod,

    My filter arrived within a week of ordering. It fits my Durand Water Urn perfectly and I am so delighted to know that I am now drinking fluoride-free water!!

    Thank you so much!

    Kim

    Very good service thank you

    William

    Hello Rod,

    My filter arrived within a week of ordering. It fits my Durand water urn perfectly and I am so delighted to know that I am now drinking Fluoride-free water!!

    Thank you so much!

    Kim

    Hi Rod, 
     
    We received our water filter so quickly. We have been away until just a couple of days ago. As soon as we get it installed I will be very happy to leave positive feedback. Our experience with your business has been very positive. 
     
    Thank you,

    Louise

    To the team @ My Water Filter- a huge thank you! I purchased the Fill2Pure fluoride filtering water jug and could not be happier! My Fill2Pure jug is used daily to provide the most deliciously pure water I have ever tasted! I love the simplicity of the filter system, how easy it is to set up and clean! The team at My Water Filter are professional and deliver a valuable customer experience. I love the charitable aspect to their business, this being the reason I chose them over online competitors! A special thank you to Rod who helped with a query I had concerning postage, with a return phone call within minutes of having placed mine. Delivery was so prompt I embarassingly wasnt sure if the product was mine and had to speak with Rod for reassurance! I recommend My Water Filter to anyone looking for a community minded company that believes in it's values or anyone who needs a new water bottle, jug, filter or home purifying system! Great product, great service, great customer experience! 

    Sarah S., Geelong

    My gravity fed water filter arrived in a few days after ordering.

    Excellent customer service.

    Very happy with the product.

    Kim

    Received reminder via e-mail to replace filter in shower.

    Ordered on-line, very easy process.  Received confirmation e-mail then a follow up for an alternative address.

    Filter arrived about a week later, installed and working as it should.

    Whole process was very easy and the reminder system is great.

    Cheers

    Ian

    Ian

    Hi Rod,


    Really appreciate your help on the phone today mate - you clearly love what you do! You always seem to have enough time to talk through my concerns on the phone, and this is quite a rare thing in this day and age!


    Your excellent and informative manner and customer service is surely the key to your business' success.
    I look forward to receiving our new benchtop filter!


    Kind regards,

    Hennie

    Hennie

    Yes we had a problem (wrong size and damaged goods) but one phone call and all was fixed with minimal fuss and to our satisfaction. Customer support to be congratulated and is appreciated. Well done and thanks.
    Tony.

    Tony

    Hi Rod,

     

    Just wanted to let you know that I received the Filter today. Installed it and we are up and running! Thanks again for the great service mate.

     

    Regards

     

    Nav.

    Nav

    I am very happy with my water filter. Because of my water filter I do not itch or scratch like a dog full of flees anymore....Thank you so very much. Feel human again....
    Bridget.

    Bridget

    After a bit of a bumpy start as a new customer, the issue was resolved and we are very happy with the product, the price and resolution service.
    Eric.

    Eric

    Just ordered my first Aquasana Water shower filter today. Just wanted to say Rod was a powerhouse of information and most helpful. I sent a photo of my existing shower fitting and he phoned me back within a few minutes and confirmed the shower filter I chose would fit on the existing fittings and also told me exactly how to install the new shower filter. He explained the process so clearly I understood exactly how to do it! Thank you Rod! What a pleasure! That was amazing! So glad I got onto your website!

    Thank you!
    Yvonne

    Yvonne

    At first we were disappointed with the very slow flow from the top chamber, after contact with your office we were told that the problem could be blocked air. After soaking the filter again for a further half hour the excess air escaped, the flow then increased considerably. The water tastes great. Yes please use this feedback on your site, it may well help your future customers !

    Regards
    Michelle

    Michelle

    Hi,

    I purchased the benchtop 12L filter, and it’s just what I needed. It removes all manner of bad content and adds in the good stuff, the minerals, and you can’t taste anything. It tastes like fresh water. Better than the bottled stuff.

    At first, even after emptying out one load as per instructions, it tasted horribly like sucking on a wet terra cotta pot (well how I would imagine it), but I emptied the batch out and filled it up again, and it was perfect. Just needed that one extra flush.

    On-going, it’s easy to use.

    Carolyn, NSW

    Dealing with My Water Filter was easy and no fuss. The web site searching engine is good. Delivery was fast.

    Christopher

    Christopher

    Hey Rod, 

    I been meaning to get in touch to thank you for my awesome water filter. I got the Desktop Aquasana about 6 months ago and am ever so happy with it. I live in Rockingham WA and we have many factories around and I have never been happy drinking the tap water. Even though it's declared as safe... I'm never too share and it tastes bad. But with my Aquasana pretty much ALL my water is filtered. What I drink, what I clean with and what I cook with. Even my partner who used to tease me for insisting on filtered water likes the new addition. We are both very active and consume liters of water so its good to know its clean and tasty.

    Besides the water improvement, it also looks so nice and neat in my kitchen- you can see in my photos. I have a nice shelf where it hides in the window. Installation was super easy and my partner had it up in less than 15 mins. 

    It is safe to say it is really a great investment anyone can make.

    Thank you again to you and the team at My Water Filter

    Michelle 

    Michelle

    Hi Rod, received my Fill2Pure jug today by courier, and have filtered approximately 10 litres of water already and put all into glass/BPA-free containers. Am feeling so pleased with the thought of drinking  and cooking with pure,  Fluoride and Chlorine free water from now on and just sitting down with my first cuppa made with this water.

    An extremely satisfied customer 
    Louise

    Louise

    Hi Rod,

    Received my Fill2Pure jug today by courier and have filtered approximately 10 litres of water already and put all into glass/PBAfree containers. Am feeling so pleased with the thought of drinking and cooking with pure, fluoride and chlorine free water from now on and just sitting down with my first cuppa made with this water.

    An extremely satisfied customer.

    Louise Nelson

    Louise Nelson

    More than happy with the product, we would be lost without our Water filter.

    Friendly service and speedy delivery.

    Donna

    Donna

    I'm delighted with my water filter. It stands proudly on my bench, and I'm so happy once again to have wonderful filtered water. It was easy to assemble ... no leakages. I look forward to my next purchase, which would be expected next week.

    Thank you.
    Lorraine

    Lorraine

    Hi Rod couldn't write between the lines. I'm very impressed with the service ordered my water filter at about 11 am and it was sitting at home the next day when I got home from work, excellent considering we live 450 km away, wasn't too hard to put together, looks great sitting on the kitchen bench, works well.
    Thanks heaps


    Mark, Kempsey, NSW

    Mark, Kempsey, NSW

    Hi My Water Filter

    We recently received our water filter and My Water Filter generously supplied two  additional small ones for a secondary tap in the bathroom and one to give to a friend.

    Having moved from Brisbane recently we found the hygiene and taste of tank water a little unpalatable. Once I fitted the filters which took next to no time to fit, we confidently went back to drinking litres of water a day. The taste was so much more superior. 

    I can honestly recommend their products. 

    Thank you Rod

    Cheers

    Hardi

    Hardi, QLD

    Dear Rod, as with all professionals, from to to time things can go wrong. And when this happens, you're calm collective and make things right. Thanks for your high standard of professionalism and the great sprite water filters we bought at a great price. Showering has been a absolute pleasure since installing it for both my wife and myself. Thanks heaps. More referrals and business to come.

    Mark and Renske

    A great product, easy to install and does just what it is supposed to do.  I will buy another for a gift to a friend in the next few weeks. I think it will make a great gift.

    Ian Hand, Tuross Head, NSW

    I had been searching for the better part of a year for an osmosis water system for our household. I was sure I needed an osmosis unit. By chance, I came across My Water Filter, in which I thought was finally a well set out, not to mention easy to read site. I sent off an email and got a detailed response off Rod. He not only answered the questions I had asked but added more due to my questioning on what he visioned I was looking for. After the extensive searching, I had Rod nailed it in one email! He explained and directed me to the Alkaviva unit. I checked it out myself and was excited to get this unit as soon as possible. We didn't need an expensive osmosis after all. I was so impressed I bought one for our sink and one for our fridge. I gave Rod a call on the phone and had a well informed non-rushed chat to answer any extra questions I had. He double checked my questions and kept me informed either by phone or email. Rod was fantastic and I wouldn't hesitate to contact him again with any other water questions. We received the units quickly and installed them with ease. We already had filters in our house but we can definitely noticed a difference with the Alkaviva. It has been well over three months and our new Alkaviva units are working well with the added bonus of peace of mind that we are healthier for it, given that this unit filters extensive nasties, including fluoride It ticked all my boxes. So I would like to take this opportunity it's to say thank you Rod and the Water Filter team for all your help, you made a hard job easy.

    Andrea

    I have used My Water Filter on a number of occasions. Great customer service via the telephone. Competitive pricing, prompt, efficient and delivered to your door - what more could you want! I recommend them without hesitation and reservation.

    Stephen

    Hi Rod,

    The service that we had was excellent. Not long after the notification alarm went off, we received your email to replace the filter. A simple process to order and a week later, we had the new filter installed and good for another year.

    Andrew

    Andrew, Perth

    Dear Rod, as with all professionals, from to to time things can go wrong. And when this happens, you're calm collective and make things right. Thanks for your high standard of professionalism and the great sprite water filters we bought at a great price. Showering has been a absolute pleasure since installing it for both my wife and myself. Thanks heaps. More referrals and business to come.

    Mark and Renske Hogan

    Hi Rod,

    Many thanks for your prompt, friendly assistance. The water filter cartridges arrived safely and one was installed straight away. Our water quality has improved greatly. The old cartridges (which were actually more expensive) that we were using do not even come close to the standard of the new ones you suggested.

    Please feel free to use my feedback on your site. I will be recommending you to anyone that asks me about water filters.

    Thank you so much for your assistance.

    Darryl T.

    We have had our under sink reverse osmosis filter for one week now. It is so reassuring to drink safe water and it saves buying and lugging the 10 litre boxes we use to buy. We are in Canberra and have pretty nice water straight from the tap already but the filter makes the water taste even better. It took us a few hours to install and we used the product manual off the website as the instructions it came with were not very clear. We also purchased a vitamin c shower filter, wow, we all LOVE it! Looking forward to buying more products.

    K & A Canberra

    Hi Rod and Team,

    Excellent service,great product.

    I researched months to find the whole house water filtration system for my home.I recently purchased whole house water filtration system with the limetron water conditioner and Kinetic water energizer -H302.Ive have had it installed for a few weeks now and after drinking the water and feeling how easy it is to drink, I don't know why I didn't do it before.I know its a big investment but after considering how much I was spending on bottled water over the year was around $1500, it was by far the best investment I have ever made for my health and my families.Since drinking the water I feel great, but not only that showering in it as well my skin and hair doesn't feel dry any more.So to give a review to this company was very easy, 10 out 10 for service and for the products, you will not regret purchasing anything from this company.

    Rod and the Team at My Water Filter thank you.

    Kind Regards Geoff and Sharyn and God Bless you.

    Geoff and Sharyn

    Hi Rod,

    Thanks for sending me the replacement filter pack for the Aroma Sense Shower. Best price online & super fast delivery from WA to Sydney in 2 working days. A great company to deal with!

    Thanks again.

    Mark from Sydney

    Mark

    I live in Charleville and the bore water has strong sulphur smells (you know rotten egg sort of smell). I bought the shower water filter and my God has our world changed!!! We now feel clean and refreshed after a shower, and no longer smell like walking, talking rotten egg!

    Thank you My Water Filters you really do work!

    Jonny

    Jonny

    Good day Rod.

    Another happy customer of my water filter. All arrived yesterday and installed with no fuss as you supply all bits required. Great service. Thanks

    Bruce

    Bruce

    My partner brought a water filter for our kitchen for my Christmas present last year and the help and assistance was fantastic.  It turned out what we purchased didn't suit our needs, and after very helpful advice from your team we were pointed in the right direction and promptly had our water filter system replaced.  Now that i have been looking for a shower filter, i have returned as good customer service is hard to find, and i know i can get it here.

    Rachael

    Hi Rod,

    Just wanted to say how exceptional your customer service is. I really appreciate how you went out of your way to explain to me how to properly install my filter when I thought it wouldn't fit.

    Now that it is attached properly (thanks to your very patient lesson!) the water quality and taste have improved amazingly. I also appreciate the time you took to explain the different types of filters and which one would best suit my needs. Very fast processing and post also. Cheers again, I will definitely be recommending you to anyone else looking for water filter advice and sales.

    Warm regards,
    Sheree

    Sheree

    I bought the Aroma Sense Q Vitamin C Shower Filter Shower Head, and it was so easy to install! The showerhead range is fantastic, much better than my old one, the spray comes out really fine and the water feels so soft, it's just lovely! The citrus smell is very subtle and not at all overpowering. I'm really happy I bought this filter.

    Gabi

    Gabi

    Rod

     
    Thank you for your email.
     
    You may have a record of replacing my water filter as there was a problem with my original one. It was dispersing a substance of some sort into the water and this was building up in the bottom of the electric kettle causing it to make a crackling and banging noise. It actually pitted the bottom of the kettle. I had to clean out the kettle with a kettle cleaning product every week.
     
    You sent me a replacement filter in September 2016 and I am happy to say that there has been no problem with this one. I have not had to clean the kettle since.
     
    I appreciate your excellent after sales service. I will need a replacement filter in September this year. Will you put me on you reminder list and I will purchase a new one just before then?
     
    Hopefully no more problems with the next one either. I am interested to know if you have had any other customers having a similar problem to the one I had with the first filter.
     
    Thanks, again
     
    Marilyn

    Marilyn

    You sent me a replacement filter in September 2016 and I am happy to say that there has been no problem with this one. I have not had to clean the kettle since. I appreciate your excellent after sales service.

    Marilyn

    Thanks for your great service.... and the water tastes much better through this cartridge !! Also, I found all aspects from the ease of ordering to the tracking of orders to be very smooth. The cartridges (carbon) were of high quality with the water taste highly improved. And the price highly competitive! So overall excellent value plus the added bonus of contributing clean water to those in need it!

    Chris Wheatcroft

    Just a small note to thank you all for the great product and awesome service. The follow up call to my query within a few minutes and the ability to solve my problem (connection). Rod (expert) needs to get a job at my Bank LOL... Will be coming back once for a filter change soon. Thanks again.

    Allan

    Allan M

    Have been using these filters since they came out and very much happy with their performance. I decided to buy from My Water Filter as they have a point of difference to my usual supplier in that in some small way my little contribution goes toward a most worthy cause of providing water to people who need the help.

    Shan 

    Shan

    Water filter was delivered very quickly, easy to set up, looks and works great. Very happy with this service. Thanks!

    Kate

    Kate

    Water filter was delivered very quickly, easy to set up, looks and works great. Very happy with this service. Thanks!          

    Kate Brunt

    Hello Rod,

    Thank you for the prompt service and in sending my replacement cartridges for oversink wat
    er filter.

    Marilyn D.

    Marilyn D.

    Hi Rod, 

     
    I received my two new filters. Seriously we are amazed with the very quality water & any of my friends come home, also when when my In-laws were here last year from India were also said 'AMAZING' water to drink. Thanks for giving us to drink a Quality water. I have seriously recommended to most of my friends.
    Thanks so so much "MY WATER FILTER "...
     
    Regards,
     
    Kamal

    Kamal Kumar

    Hi My Water Filter Team,
     
    You guys ROCK.
     
    Great products great prices and better service than ANY of your competitors.  
     
    I know this is a fact as i have bought many filters for friends and family over the years as gifts and you are the best of the bunch. 

    Julie

    I purchased the free-standing stainless steel gravity filter to replace bottled water I was having delivered.

    The water quality and taste is excellent, so I'm glad I made the switch.

    Some written instructions on assembly and first use of the candle filter would be helpful as we were drinking chalky tasting water for a few times, not realising the need to flush it more than we did.

    After-sales service was excellent and we were quickly in business.

    The candle seems to build up residue on the outside quicker than expected but it is easy to clean and well worth the effort.

    Thank you My Water Filter!

    Yvonne

    Yvonne

    Very happy with both the service and the filter (Limetron) that I purchased.

    Firstly the service - great communication and excellent advice to make sure I got what I needed and not just what I asked for despite the former being cheaper.

    Secondly - it might be a placebo effect but within one week my husband and I were independently reporting improvements to our water. Not only are the shower screen/tiles much cleaner (I did give it a really good clean up first and not much has stuck since) but we also believe the water is hotter. We have never had a really hot water supply in our house but we're having to turn the temperature down and at this rate will be turning the boiler down too.

    We use rain water in our kettle and thus haven't been exposed to any drinking water benefits.

    Thrilled with our purchase and wouldn't hesitate to recommend. Our house is 20 years old so to have an effect in one week is beyond expectations.

    Helen

    Product turned up on time. Simple to install and looks good. Recommend this for anyone suffering with Eczema.

    Tony WA

    Tony WA

    Hi,

    I recently purchased the whole house water filtration system that includes Lime Scale remover and pH balancer.

    The installation was expensive at around $1200 (NSW) however i feel it will be worth it over time.

    I am very happy with the water quality in my home now however. The terrible chlorine smell is completely absent from the water and baths and showers leave my skin soft. In fact several 'bath' wrinkles around my neck have already started to fade just after a few days!! A shower is now a pleasurable experience and my skin and hair are soft and shiny all day without moisturizers, etc. I have also started drinking my tap water as there are no foul chlorine odours that previously turned me off water. After a long hot bath i would find my heart would race for hours and i would feel anxious, ill, dehydrated - i think this may have been the 'chlorine gas' because since the WHFS installation i no longer have the negative side effects after my baths.

    My pets and plants benefit from the whole house system and i've noticed my pets are drinking less, yes less! Not because they dont like it, in fact i can see they like the water a lot more, they just don't need to drink as much as they are more hydrated by the good water and just need less to get the same effect as before. 

    My pot plants have all perked up and the most notable difference has been with my tropical aquarium - my fish are playing more and a lot more active in general. The water hardness and calcium levels are now perfect and the fish are much happier. One sick fish is showing signs of recovery and this is after only a few small water changes. The pH however is an issue at around 7.8! 

    The local council add chemicals to alkalise the water to protect their pipes from acidic damage. I had hoped the pH balancer would neutralise my water but instead it seems to make the water even more alkaline which means i have to add pH buffers to my water to get it where it really needs to be - Neutral 7.0. I have to admit this is something that is very disappointing, especially after such a costly initial outlay, and i'm looking into ways to correct this problem which will probably lead to more expense. 

    I endorse the filtration products - they really do make tap water potable and healthy to drink. Your skin will thank you and your neighbours will be asking to shower at your house. 

    Ade, 
    Central Coast NSW

    Adrian

    I received my water distiller promptly. It was easy to set up and within hrs. of receiving it I had distilled water ready to be chilled in the fridge. I am looking forward to see if I experience any health benefits from drinking distilled water. In any case, it tastes much better than our tap water.
     
    Regards, 
    Jason

    Jason, Yarrawonga, VIC

    I received my water distiller promptly. It was easy to set up and within hrs. of receiving it I had distilled water ready to be chilled in the fridge. I am looking forward to see if I experience any health benefits from drinking distilled water. In any case, it tastes much better than our tap water.
     
    Regards, 
    Jason

    Jason, Yarrawonga, VIC

    Dear team at My Water Filter,

    What can I say.. Thank you. Thank you, for your professionalism through the purchase and delivery stages. Thank you for your extraordinary product. I could not be more happy with the purchase I have made with The Whole Home Filtration system.

    I have immediately noticed a taste difference in the quality of water and my body is responding to it in a positive way. I look forward to drinking water so much more now. My family all agree that it was a sound investment. All of our healths will benefit from the installation.

    What else can I say..

    Thank you.

    Andrew, NSW

    Andrew, NSW

    Thank you so much, the shower filter made an immediate difference to my skin and I now don’t want to get out of the shower!

    Brilliant customer service, I was very impressed with the information available and how easy it was to understand what product was best for me to use.

    I won’t hesitate to recommend you to everyone! (I already have)

    Susi

    Have just installed the Alkaviva Elita in our new home, left the first one in our old home. We are very pleased with the product and service and would recommend to others.

    Doug

    Doug

    I am so happy with my RO4000 Reverse Osmosis water filter. Knowing that I am drinking clean water is such a bonus. I would also like
    To say how wonderfully quick my unit was delivered and the installation was so easy. I also love the fact that you are helping out those people in need and providing clean drinking water to those people.Kindest regards,Catherine

    Catherine

    The help, kindness and service with my water filtration has been more than excellent from Rod and the My Water Filter Team.  Also, helping third world countries with clean water has always been on my heart.  I am so happy to hear of your benevolence in this area.  Thank you so very much for caring in this way and being so instrumental in your loving care of people in such need.  You are providing an outstanding solution in this area.  I wish you every success.  Elizabeth Cachia,  Bateau Bay, NSW.

    Elizabeth Cachia, Bateau Bay, NSW.

    Hello Rod,

    My gorgeous water filter arrived today and I just wanted to say thank you for a superb product. It was amazingly well packed (my biggest concern!) and is a beautiful addition to my kitchen.

    I'm so glad I found you. This means not only healthier drinking water for us but also no more buying pure water for my kombucha production.

    Many thanks and best wishes to you,
    Michelle

    Michelle

    Rod,it is very heartening and gratifying to receive such prompt and problem-solving service from a company in this day and age. Great old fashioned customer satisfaction from me.
    Sincere thanks,Rodger, Caloundra.

    Rodger, Caloundra.

    Hi Rod,

    Thank you for the advise you provided prior to my purchase it was certainly good to get the filters we needed and still keep them all in the same size unit. We installed it ourselves and are enjoying the taste of chlorine free water. Excellent customer service. Thank you.

    Sonja

    Sonja

    Prompt delivery / within a few days. Easy to assemble. Beautiful clean drinking water!

    The only thing is that I wish it was bigger as I'm filling it up at least once a day

    Cheers and Thank you

    Mel

    Thanks Rod for your help choosing a shower filter that's right for us. You made the process a breeze!


    -Christina, Queensland

    Christina

    Hello Rod,

    I would like to thank you for your help regarding the setting up of the under bench water filter I purchased. This is the second water filter I have purchased from you (this one for my son) and each time the service has been great. It is very nice to see that good old fashioned customer service still exists these days. I highly recommend My Water Filter; not only do you have a vast range of high quality products to choose from but you also exceed customer expectations when it comes to service.

     Kindest regards,

    Josephine

    Josephine, WA

    Meg

    "Excellent! Many thanks Rod! Just have to say your customer service is outstanding, I will highly recommend you to my friends, have a fantastic day!"

    Meg

    John, Wollstonecraft, NSW

    "Excellent mate. As mentioned, I am very impressed and grateful. Great service is defined by the prompt after-sales support and rectification action. You are the shining star of the retail sector."

    John, Wollstonecraft, NSW

    "Hi Rod, Just to let you know that I have Taken delivery of the Goods, thank you very much, I am excited on the purchure and looking forward to have it installed in the new house and to tell others about the company and the saving they can make dealing through you. Many Thanks"



    Tony, Ballajura, WA

    "FANTASTIC WATER!! TASTE IS AMAZING!! Many thanks, Kim"

    Kim, Hazelbrook, NSW

    "Hi Rod, I have installed the water filter supplied by your company and must give credit when due, the service that I received from your team has been flawless, it took me under 1 hour to install the unit as it came with all the fittings required for installation to suit the standard water pipes. I cannot believe the difference in the quality of the water through the filter system, I have done some budget calculations on what I have been spending on buying bottled water and believe I have been spending $720 per year, so the out lay of under $300 was money well spent. Many thanks for your help and service. Regards,Shane"

    Shane, WA

    "Hi there, A special thanks to the filter man there today who was so friendly and helpful to my needs... not many around like him. Rob"

    Rob

    "You're da' man Rod. Big mahalos (thank you's) for your customer service and ethics. Big joy to you... Brian"

    Brian

    "Gday Rod, Thanks for the under sink water filter, I never used to drink a lot of water, because I simply didn't like the taste to it. I have been a coca cola drinker for over 20 years. But with our new my water filter the water is so fresh and clean. The horrible chlorine taste and smell are a thing of the past. I am drinking more and more water now every day. I feel fresher and healthier myself already. So many thanks my water filter, much appreciated. Regards Dave"

    Dave, Perth WA

    "I just wanted to touch base and thank you for your time and effort to supply our new under sink water filter. I am so grateful you suggested the Elite Series 1 under sink water filter, it was a breeze to set up and now I have clean fresh water at the press of a tap. I have only been drinking from the new filter for a few weeks now, but I am already so happy with the results. We have used many different types of slow processing water filters over the years but nothing has ever come close to the performance of my new water filter. The quality of the water is just amazing. We have very bad chlorine here in our water, but once the water runs through the filter you would never know there was ever any chlorine added. The water is fresh and clean and all the members of our house have started to consume many times the water they used to without the new filter. Anyway, I just wanted to let you know that I am so happy with the new filter.So, a big thank you again to you and the team at my water filter for all that you have done. Smiles, Karen"

    Karen, Mahogany Creek WA

    "Hi My Water Filter, I received my new filter the day before xmas. I must say that I am very impressed by the ease to fit it. My partner just fitted the new piece onto our existing tap, connected the filter line onto that and it was done in minutes. We are amazed of the quality of the water from the filter. Up until now I have been going shopping, buying a 24 pack of bottled water every week. I really hated paying for bottled water. Also the weight of the carton of water, I then had to lug it out to the car and then carry it into the house once I got home. I am so happy I do not have to pay for any more bottled water or carry the heavy cartons home. So now I have about 15 small bottles of water in our fridge that I fill from my own filter and everyone in the house is drinking much more water. We all love to grab a bottle of our own filtered water, clean, cool and fresh straight from our fridge. Thanks to you my water filter. Natalie"

    Natalie, Busselton WA

    "Hello Rod, very well written letter, otherwise I would not bother to reply. Personal touch. It worked! Well done! We have purchased and replaced filters since initially buying the filters. And I am fairly sure we also ordered them from your company online.  We live in Karratha so no other way to get filters here. Water quality is great, we are very pleased with how unit works. Local water taste is very average and filter makes huge difference. We are relocating to Perth end of the year and are taking filter with us and will continue purchasing your filters. This is one of the few advertising letters I don't mind receiving so do send us reminders when time is up for replacement. Thanks again for excellent product. Love it. Cheers, Alexei"

    Alexei, Nickol Karratha WA

    "A Big thanks to “My Water Filter” and Rod! Needing a new UV Lamp on short notice the customer service was prompt and professional and I was able to get a great quote. A happy customer saying thanks again! Jarryd"

    Jarryd, Bedfordale WA

    "Hi Rod, many thanks for getting back to me regarding the filter cartridge. If only every company had this sort of customer service & back-up, we would all be very happy campers. We had a Sunbeam water filter/cooler previously. It did the job, but after a couple of months the water developed a taste which required the filter to be changed more often than recommended. When the filter finally "died" we decided on a bench top one --- so glad we did. I'm an old bushie and it's just like drinking water from a mountain spring -- pure & clean. Thank you once again for your prompt reply. Sincerely, Dale"

    Dale, Warabrook NSW

    "Hi Rod, Thank you for your prompt communication. You will be pleased to know our filter arrived this morning. We will be recommending you to our friends. Well done an excellent service. Yours sincerely, Eric and Dorothy"

    Eric and Dorothy, Adelaide SA

    "Amazingly fast delivery and great customer service from Rod and his team. The water filter is stunning, we love it and the taste of water incredible. If you're thinking of buying a water filter this is the company for you!"  

    Elizabeth Sydney, NSW

    Thank you so much. You are suited to your job. You made it feel a good experience. If only you could be cloned.

    Regards

    Anne, QLD

    My Water Filter arrived in a record time. Feel confident in that the supplier delivered on his promise in spades - Peter,NSW

    Peter, Collaroy Plateau NSW

    Hi,
     
    We're very happy with our water filter, thanks.
     
    Regards

    Bob, WA

    We received our ceramic water filter a couple of months ago and are loving the clean, fresh taste of the water it provides. We thought the water from our rain water tank was the best it could be, but having it go through the filter has improved the taste even more! We recently had some teenagers stay overnight on our island, and one in particular who doesn’t like drinking water was loving our filtered water. Thanks for improving the quality of our life.

    Rusty Tully

    We were very pleased with the personal response and the prompt delivery. Plus the prices! We’ve already recommended you to our neighbour.

    Thank you

    Nancy, South Australia

    My experience with your product and company has been great from the word go. I was able to fit the shower filter very easily onto the wall and existing shower head arm. Now I'm really enjoying my chlorine free showers and loving it!!!

    Nora, Kingaroy QLD

    Hi to all at My Water Filter Team, with regards the service which I received from you during my purchase of the shower filter, I can only say that I am unable to find any fault whatsoever with it. Our preliminary discussions, the ordering, the dispatching, and the overall handling of the transaction was excellent. The product was as described and I am hoping that I will see a continued improvement in my skin health as time passes .Once again, my sincere thanks and congratulations for your excellent service.

    Des, QLD

    Thank you Rod for the expert advice ,the shipping was professional and fast. I have now installed all the filters and I am happy to say that they are awesome. It is great to have clean pure water thanks to the Doulton Ultracarb, also the Alkaline filter has raised my PH to around 8.5, I can not be happier.

    Thank you so much 

    Anthony, NSW

    Hi Rod and theTeam,

     
    Just want to say how thrilled we are with our new water filter.  It is an improvement on our previous model and a delight to use.  We are on rural tank water and need to filter all drinking and cooking water, especially in summer, so your water filter is essential for giving us pure water.  Congratulations also on your goals to provide clean drinking water for others. We will definitely be repeat customers.
     
    Thank you for your friendly and efficient service.
     
    Regards - Margaret NSW

    Margaret NSW

    Thank You, I love My Water Filter, the water tastes so good, it’s easy to use, looks nice and best of all no chlorine or fluoride. 

     
    I stayed at Queen Mary Falls Caravan & Tourist Park last month, they are lucky to have water from a fresh spring.
     
    My Water Filter tastes just like fresh spring water.
     
     
    Kind Regards,
     
    Rodney 

    Rodney, Brisbane QLD

    Hi Rod, 

    The base arrived today intact, looks great!

    Many thanks for organising a replacement so quickly. You are one of the few businesses around these days that truly values excellent customer service. 

    Thanks again and I hope you have a lovely Christmas.

    Steph

     

    Stephanie, Grose Vale NSW

    Just a quick note to highly recommend My Water Filter to anyone requiring a very fast delivery of water filter equipment and replacement filters. I found Rod to be extremely helpful and very efficient.

    The visionary work in providing clean water to those in great need is also highly commendable.

    Keep up the good work Rod

    Regards
    John

    John, Tweed Heads West NSW

    Great service, reliable company!

    Dorica, Drewvale QLD

    Excellent service from the My Water Filter team and the products I ordered were promptly delivered and have been installed and working perfectly, thanks.

    Simon, Seacombe Gardens SA

    Hi guys! Thanks for the prompt delivery of my Vitamin Shower Water Filter. Easy to install, no chlorine smell anymore, my skin is less dry, and I don't have to wash my hair as often. I'm recommending it to everyone. Thanks again.

    Jackie, Annandale NSW

    Hi Rod


    Thank you for your help in choosing what kind of filter that I should use 
     
    The water tastes good 
     
    So far too soon to comment on the health benefits but I have found that my leg cramps have gone completely not one at all so far [touch wood ]
     
    Thanks again 
    Ben

    Ben, Sandgate QLD

    I can highly recommend My water filter. The service was fantastic! Rod is very friendly and extremely helpful. I had a question via email and they got back to me immediately. Very efficient company.

    Yes, you can use my feedback on your website.

    Reinette, Cleveland QLD

    Good Morning Andrew!!!
    Thank you for the lovely message.
    You make our Day!!!
    Be honest with you we have to tell you that first time we met such a professional people like you and your company are so far...
    We wish that all businesses are as honest and helpful as you guys are.
    Thank you very much.

    Regards Eva and Andy

    Eva and Andy, Melbourne VIC

    Hello My Water Filter team,
    These are my third set of filters and as always they arrived very quickly and in good condition. The price has again beat any I can find (yes I do check each time before I order). Thanks for the good service, great products and great prices.
    Regards
    Brian 
     
    Happy for you to share my views with anyone.

    Brian, Dimboola VIC

    Excellent service
    Very quick delivery
    We had a couple of leaks from two of the filters not being screwed on tight enough
    one was resolved straight away with tightening it by hand. The second leak I might need to use a pipe wrench because I cant tighten it any more by hand. I will only use slight pressure with the pipe wrench so not to cause any damage. Failing that I will drain the system and re seal the connection. After a week of use the water when at room temp does have a very very slightly unusual taste that our son has complained about but its not noticeable when chilled so not sure what’s causing that ?
    Early days at the moment when I fix the slight leak this weekend and after I get the water tested for impurities I will know more and can give you a more accurate review.
    I’m confident it will be a good filter system.

    Cameron, Burnside QLD

    Hi there!!! I would like to say Thank you so much for the great service.

    Thank you so much to helping me to solve the problem with my payment.

    Once again Thank you.

    Eva and Andy

    Eva & Andy, Melbourne VIC

    Just want to say a huge Thank-You for your amazing service & generosity, I absolutely love our new ceramic water filter. I will be recommending you to all our friends & family.
    Yours Sincerely
    Karen

    Karen, Briagolong, Vic.

    "Hi guys! Thanks for the prompt delivery of my Vitamin Shower Water Filter. Easy to install, no chlorine smell anymore, my skin is less dry, and I don't have to wash my hair as often. I'm recommending it to everyone. Thanks again."

    Jackie, Annandale, NSW

    "Rod was an excellent find and I’ll definitely be using him again in the future."
    Anton Klemm 

    Anton Klemm, South Pambula, NSW

    "Thank you so much for your expert advice and pleasant manner. It has been a fantastic experience interacting with My Water Filter and the products which you have supplied are fantastic."

    -Josh Hoare 

    Josh Hoare, Sandhurst, Vic

    Just letting you now my son is thrilled with the water filter he says the water tastes much better and softer and cumming from my son that's saying something.

    Jill, Warragul VIC

    Well I do have a water tank that I have been going outside to fill the jug in side and put it through a filter every 2 days, I got fed up with doing that for 10 years, so I brought this water filter from you and I must say just turning the tap on and off is so much easier, I do prefer the water from the tank but this filter has made the kitchen water taste much much better thanks you. Amen.

    Jill, Warragul VIC

    Thank you for the good service. I am also impressed that you are readily available on the phone for advice as well. Thanks

    Bimal, Burns Beach WA

    The team delivered the item promptly and installation was very simple. Difficult at this early stage to know if it helps improve my skin problem.

    Cavan, East Fremantle WA

    At last a company that does what it says.

    My order was dispatched without delay. Although one item (a globe) was broken, with one phone call another one was supplied without delay.

    A great place to do business, so much so that all our purchases in this area will be with them in the furture.

    John, Arthurs Seat VIC

    Hello My Water Filter team,
     
    I have been very impressed with the level of customer service and the quality of the products on offer.

    I am someone who does a ridiculous amount of research before buying what I would call an investment in my family's future health. 
     
    I purchased the Big Blue Triple package and I have fitted the device after buying required connectors from Reece plumbing (Shark bite connectors, brass adapters and 1"X600mm Flexi pipe + HP sealant ~$170; do not bother with Bunnings if you want to ensure the flow rate as they only stock narrow gauge kit).

    I highly recommend your company - excellent service and product !
     
    Best regards,
    Tony

    Tony, Hampton VIC

    Thank you.

    I am impressed at your excellent service and your prompt delivery, having only ordered it yesterday I and delivered today.

    That sure is service. I will mark your address on the calendar when the time comes to renew the filter.

    Regards

    Vincent L. McDonald

    Vincent L. McDonald

    Thank you so much for your help.  Delivery was very speedy.  Thanks again.

    Helen O'Grady

    Good service and reasonably quick delivery.
    Good advice from Rod.
    'Limetron' not fitted yet

    Marcus, Kinross, WA

    While the Osmosis unit I received was faulty, I had no problems in getting a new one shipped in less the 24hours. Rod was an amazing support. The new system works well and produces amazingly clean and great tasting water. The vitamin c filter was easy to install and the smell of clorine is gone. I am loving my filters!

    Thanks to Rod for all you assistance. Alfina

    Alfina, Caroline Springs VIC

    It really is a great feeling dealing with My Water Filter. It is rare nowadays to find a company that really cares about customer satisfaction after a sale has been made. I received my filter within two days of placing the order and I am really satisfied with it’s operation and ease of installation. Thank you kindly.
     
    You are welcome to share my feedback.
     
    Kind regards,
    Anthony

    Anthony, Greensborough VIC

    Great company

    Jack, Sunnybank Hills QLD

    We fitted the Everpure SPA400 HiFlow Under Sink Mains Pressure Inline Water Filter System just over a week ago and are very pleased with the ease of installation and quality of the product out the tap. This option was the best for us after moving into a recently purchased house with a new kitchen, we were not looking forward to drilling holes in the stone bench top to fit a standard type system. There was a very marginal pressure drop after the filter was fitted and we will continue to monitor this throughout the service life, so far very good.

    Robert, Mundaring WA

    Installation was a cinch. A little carbon/charcoal when turned on and then ready to try out. I could notice straight away that there were no fumes, that was good. The real surprise came when I shampooed my hair. Using the same small amount it lathered up heaps more. Now I wish I had done this a lot earlier...

    I'll send you a photo in a day or two to your mobile. It'll be the bathroom sink faucet. Would like your opinion if that bath ball filter would fit so I can use filtered water for shaving and brushing teeth.

    Thanks a lot for your professional and courteous service, 5 stars.

    Regards,
    Rob

    Rob, Sunbury VIC

    I recently completely replaced my bench top filter after 20 years of service. As I couldn't find my original supplier on line,I ordered from you.


    The unit arrived promptly, well packaged & easy to assemble & use.

    I'm more than happy with my new filter & love how much I've saved over the years, by not buying bottled water. The savings are not only financial, but also ecological & everyone reckons I have the best tasting water, they've ever had.

    Please feel free to share this feedback on your website.

    Teresa, Bentleigh East VIC

    Hi Rod, 
    Just a quick note to say a big thank you for the great customer service and super fast postage.
    I only ordered it late Friday afternoon and the filter had arrived on the Monday.  Fantastic!
    I’ve never had a parcel arrive that quickly.
    Looking forward to installing the filter & showering in filtered water.
    Thanks again!

    Paula, Scarborough WA

    Hello My Water Filter team,
     
    I have been very impressed with the level of customer service and the quality of the products on offer.

    I am someone who does a ridiculous amount of research before buying what I would call an investment in my family's future health. 
     
    I purchased the Big Blue Triple package and I have fitted the device after buying required connectors from Reece plumbing (Shark bite connectors, brass adapters and 1"X600mm Flexi pipe + HP sealant ~$170; do not bother with Bunnings if you want to ensure the flow rate as they only stock narrow gauge kit).

    I highly recommend your company - excellent service and product !
     
    Best regards,
    Tony 
    (Melbourne)

    Tony, Melbourne VIC

    Hi, I received my water filters in a few days and fitted them that night, i am 51 years old and have suffered with eczema for the last 13 years, in the last few weeks i have found that i don't itch when i get out of the shower anymore, and over the few weeks i have had my filter on the shower my skin isn't as dry as it used to be. it will be interesting over the next few week and into summer to see the real changes. Thank you - Carl, QLD

    Carl Small

    Hi Rod, 

    Thank you for helping me choose the right water filter for my bench top urn. You have a wealth of knowledge when it comes to filters and water filtration and as a result no more terrible tasting tap water! Your service was great and delivery was quick. I have already recommended you to friends to get their filters. - Steph, Qld 

    Stephanie Gough

     We received our ceramic water filter a couple of months ago and are loving the clean, fresh taste of the water it provides. We thought the water from our rain water tank was the best it could be, but having it go through the filter has improved the taste even more! We recently had some teenagers stay overnight on our island, and one in particular who doesn’t like drinking water was loving our filtered water. Thanks for improving the quality of our life. 

    Rusty and BronwynTully

    I was very pleased with service and advice I received from Rod when purchasing my whole of house system. Based on that advice I was able to determine the best system to suit my needs and saved me some money compared to the original system I was going to buy. Delivery was fast and within timelines that were promised. I am extremely happy with my purchase and would not hesitate to recommend them to others. 

    Gary Rayner , WA

    "The Bath Ball strap arrived today.  Thank you for the prompt service.  I can’t believe that it arrived in just one day.  I didn’t expect that." - Debra, NSW

    Debra Moore

    "We received our ceramic water filter a couple of months ago and are loving the clean, fresh taste of the water it provides. We thought the water from our rain water tank was the best it could be, but having it go through the filter has improved the taste even more! We recently had some teenagers stay overnight on our island, and one in particular who doesn’t like drinking water was loving our filtered water. Thanks for improving the quality of our life. "Rusty and Bromwyn

    Rusty and Bronwyn

    "Hi Rod,
    You are a whiz!
    Thank you so much for assisting us via telephone to sort out our replacement filters.
    We are so pleased to be able to use our system again & it's good to know that. You'll now contact us in a year's time with all that we need. Brilliant!
    We appreciate your friendly, sincere care & will definitely be recommending your company to others."
    The Lees, Perth.

    Margareth Lee

    "Very Happy with our Water Filter, Great Investment!" - Christine, WA

    Christine Brown

    "Rod, just to let you know that the Sprite High Output shower filter arrived today and it screwed easily and fits perfectly. We didn't need a spanner to put it on although we do have a hand held shower fitting so that could have been why. I had a shower and washed my hair and it was noticeably softer. In fact, I've been feeling it all day because it is so soft. I look forward to showering if my hair is going to be that soft all the time. I can honestly say that my hair hasn't been that soft since I washed it in rain water." Debra NSW

    Debra, NSW

    "Thanks 'My Water Filter' I am very impressed with your service." 

    Inder Jeet Singh

    "Thank you for you lovely email. I find people complain more than they compliment. I try and do it every time I get great service. I'll certainly be recommending your company to anyone who expresses an interest in water filters! Take care, Elizabeth"

    Elizabeth, Sydney, NSW

    "I wish to thank you for such a good response to my purchasing order. The filter unit was delivered today and I was surprised that it took only few days for the delivery after I ordered it and I will not hesitate to recommend your business to my friends. Kind regards, Joseph"

    Joseph, Sale, Vic

    Testimonial