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  • Free Delivery Australia Wide
  • Insured Delivery
  • 30 Days Money Back Guarantee
  • Iron Clad Warranty
  • We Give Water
  • Australia's #1 Choice for Water Filters

    Contact Us

    "We get up every morning to make sure
    that more people get the HUGE benefits
    that flow from drinking PURE water"

     

     

    Our contact number

    1800 769 300

     

    Our Trading Hours

    Monday to Friday 8.00am to 7.00pm Australia Eastern Standard Time
    Saturday to Sunday 9.00am to 4.00pm Australia Eastern Standard Time


    If you ever need to send or return anything to us, or if you just want to write us a friendly letter you can find us here at:

    My Water Filter

    Po box 1048

    Busselton

    WA 6280


    ABN
    71 134 093 575

     

    Thank you and create a great day.

    Rod Archdall

    The Healthy Water Bloke

    Customer Testimonials

    Thanks, the filters ordered arrived very promptly and we are just awaiting the plumber to install them.  Very happy with the service.

    Hello Rod

    Most impressed with the delivery time frame, I live in QLD 80km North of Brisbane, the day after I placed the order the filter was delivered to my front door. From the first conversation with Rod ‘till after the installation process, I can say has been a very pleasant experience.  I have a plumber do the installation;  his conversation with the folks at My Water Filter regarding the installation was also exceptional.

    Not only does My Water Filter offer a great product, they actually care about their customers and the community as a whole.

    If I need more water filters in the future, I will certainly be calling Rod.

    Cheers

    Barry

     Rod, your customer service is exemplary. Your are dedicated and committed to your customers, you genuinely believe in the wonderful product you sell and your communication is outstanding. All of these attributes made purchasing with you an Awesome experience. I look forward to dealing with you again in the future.

    Hi,

    I purchased the benchtop 12L filter, and it’s just what I needed. It removes all manner of bad content and adds in the good stuff, the minerals, and you can’t taste anything. It tastes like fresh water. Better than the bottled stuff.

    At first, even after emptying out one load as per instructions, it tasted horribly like sucking on a wet terra cotta pot (well how I would imagine it), but I emptied the batch out and filled it up again, and it was perfect. Just needed that one extra flush.

    On-going, it’s easy to use.

    Hi Rod,


    Really appreciate your help on the phone today mate - you clearly love what you do! You always seem to have enough time to talk through my concerns on the phone, and this is quite a rare thing in this day and age!


    Your excellent and informative manner and customer service is surely the key to your business' success.
    I look forward to receiving our new benchtop filter!


    Kind regards,

    Hennie

    The team delivered the item promptly and installation was very simple. Difficult at this early stage to know if it helps improve my skin problem.

    "Excellent mate. As mentioned, I am very impressed and grateful. Great service is defined by the prompt after-sales support and rectification action. You are the shining star of the retail sector."

    "Hi Rod,
    You are a whiz!
    Thank you so much for assisting us via telephone to sort out our replacement filters.
    We are so pleased to be able to use our system again & it's good to know that. You'll now contact us in a year's time with all that we need. Brilliant!
    We appreciate your friendly, sincere care & will definitely be recommending your company to others."
    The Lees, Perth.

    You sent me a replacement filter in September 2016 and I am happy to say that there has been no problem with this one. I have not had to clean the kettle since. I appreciate your excellent after sales service.

    Hi to all at My Water Filter Team, with regards the service which I received from you during my purchase of the shower filter, I can only say that I am unable to find any fault whatsoever with it. Our preliminary discussions, the ordering, the dispatching, and the overall handling of the transaction was excellent. The product was as described and I am hoping that I will see a continued improvement in my skin health as time passes .Once again, my sincere thanks and congratulations for your excellent service.